90% of Abler Nordic clients surveyed say their lives have improved: 60 Decibels 2024
Abler Nordic is proud to support the 2024 60 Decibels Microfinance Index, continuing our role as a founding partner of the global survey since 2022. This year's index gathered 1.4 million data points from 126 financial service providers, reaching more than 36,000 clients across 45 countries, in collaboration with 27 partners.
In 2024, 1,930 clients from seven of Abler Nordic’s portfolio companies in Sub-Saharan Africa and Asia participated in the survey. Our focus was to understand how financial services have improved the lives of these clients, aligning with our belief that those receiving the services are the best judges of the impact on their own lives.
The 60 Decibels team conducted anonymous telephone interviews in local languages with a randomly selected sample of 275 clients from each company, covering 26 indicators across six dimensions: Access, Business Impact, Household Impact, Client Protection, Resilience, and Agency.
Positive outcomes exceeding industry benchmarks
The findings highlight positive outcomes for clients across Abler Nordic’s portfolio, with our investments outperforming global benchmarks in 19 out of 26 indicators.
Key findings across our portfolio include:
of clients say their lives have improved
of clients reported their income has increased
of clients say their ability to manage their finances has improved
of clients report their savings have increased
of clients say spending on their children’s education has increased
Increasing access for the unbanked
Supporting financial inclusion for women and rural communities is central to Abler Nordic's mission. 91% of our clients are women, and over 75% live in rural areas, where financial services are often harder to access due to social norms and other barriers.
of clients surveyed in the index were accessing a loan for the first time
said they could not easily find a good alternative to their financial service provider
